Frequently Asked Questions
Everything you need to know about your adhesive and equipment orders.
How long will it take for my order to ship?
Most in-stock orders placed before 2:00 PM CST ship the same business day. Delivery times vary based on your location and the shipping method selected at checkout.
What is your return policy for glue guns and accessories?
We accept returns on unused, unopened items within 30 days of purchase. Please note that a restocking fee may apply, and specialized industrial equipment may have specific manufacturer warranty terms.
Do you offer bulk discounts for large adhesive orders?
Yes, we provide tiered pricing and volume discounts for bulk cases of glue sticks and industrial adhesives. Contact our sales team for a custom quote on high-volume requirements.
Which glue stick is right for my specific project?
Choosing the right adhesive depends on the materials you are bonding. We offer a comprehensive glue finder guide on our site, or you can contact our experts to match the right formula to your substrate.
Do you ship internationally?
Yes, Gluegun.com ships to many countries worldwide. International customers are responsible for any applicable duties, taxes, and customs fees incurred during transit.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and offer Net 30 terms for qualified businesses and educational institutions.